I will start with the positive, the food was great, whilst we only had wings and Pizza's bith were good portions and really tasty, we split Pepperoni and Salt & Chilli betweenthe two of us with teb Pepperoni being a favourite and the Salt and. We have regularly visited other pizza restaurants within a short distance and have had a great experience, but sadly our experience has totally put us off returning. It feels such a shame that a restaurant in such a prime location just aren’t getting the basics right.
The entire time we were there, no one checked if we were happy with our food/needed more drinks/anything else required. The pizza itself was good (hence not a 1 star review).
#PIZZA PUNKS NOTTINGHAM PLUS#
The staff that did take our order were polite and pleasant, however service times were poor taking 20 minutes to place a drinks order and for it to arrive, with an hours plus wait for two pizzas. It quickly became apparent that the restaurant was woefully understaffed, with the few staff on shift frantically running around trying to take care of more tables than what was realistically achievable. On ordering drinks, our first choice Verdant IPA was unavailable, when I asked the server what alternatives they did have, they showed me their iPad with half the choices not available… for prime time Saturday dining, this just felt poor from a stock management perspective. We gave this the benefit of the doubt due to it being our first visit here, however once we were seated (around 20 minutes after arriving and 15 minutes after our original booking time) we were then told all pasta was unavailable (this was not mentioned before being seated). The restaurant felt cold and most diners were sat eating with their coats on.
#PIZZA PUNKS NOTTINGHAM FULL#
On arrival, the restaurant was only 2/3 full of other diners, however there was a queue of diners waiting to be seated of 10-15 people. Saturday evening for two of us for dinner. This was our first time visiting Pizza Punks since it has opened in Nottingham, but sadly we won’t be returning due to our poor experience, and would advice others looking for a pleasant restaurant experience to go to elsewhere.
0 kommentar(er)
